Hotels & Hospitality
Hotels & Hospitality Solutions
AI-powered facial recognition for guest experience, personalized service, and secure access control in hospitality environments.
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The Future of Hospitality Security
Hotels must deliver seamless check-in, personalization, and trusted safety. AVA-X enables facial recognition from lobby welcome and VIP alerts to room and elevator access—fast, privacy-aware, and deployable cloud, on-premises, or hybrid with GDPR-aligned controls.
Fast Check-In
VIP Recognition
Room Access
Guest Privacy
Hospitality Challenges
Hotels balance premium guest experience with property security and privacy expectations.
Lengthy Check-In Processes
Queues, ID checks, and paperwork hurt first impressions—especially at peak arrival times.
Unauthorized Access
Key cards can be lost or shared. Tailgating into elevators, hallways, and exclusive areas is hard to stop.
Inconsistent Guest Recognition
VIP and return recognition depends on staff memory. Banned guests may return unnoticed.
Fraud and Identity Verification
Reservation and credit fraud with stolen or fake credentials remains a persistent risk.
Privacy Expectations
Guests expect biometric convenience without weak privacy practices or non-compliant data handling.
Our Solutions
AVA-X elevates guest journey and property security across the hotel estate.
Face-Based Fast Check-In
Pre-enroll via app or portal. On arrival, match face, verify reservation, issue a digital key, and skip the desk.
Seamless Room Access
Face as key for doors, elevators, and exclusive areas—fewer lost-key issues and stronger control.
VIP Guest Alerts
Instant staff notify when loyalty or VIP guests arrive for personal greetings and tailored service.
Surveillance & Prevention
Flag non-guests or previously flagged persons in public areas to reduce theft and trespass.
Express Check-Out & Payment
Face-confirmed checkout and amenity payments at lobby kiosks reduce billing fraud.
Benefits of our Solutions
AVA-X helps hotels deliver hospitality and security without compromise.
Superior Guest Experience
Instant, contactless check-in means less waiting and a more hygienic arrival.
Personalization at Scale
Reliable recognition of returning guests for tailored service without heavy staff training.
Robust Property Security
Round-the-clock identity checks at entrances and restricted areas.
Operational Efficiency
Less admin at reception and precise alerts instead of endless video review.
Trustworthy Deployment
Guest biometrics under hotel control—GDPR-aligned, with on-prem options independent of big-tech clouds.
Multi-Property Ready
Cloud or hybrid modes support central management across hotel groups.
Seamless Integration
AVA-X connects to the PMS and access systems hotels already use.
- PMS platforms for reservations and guest preferences
- Smart locks for face-based room and amenity access
- Full on-premises deployment for data sovereignty and performance
- Cloud or hybrid options for multi-property central management
Elevate Guest Journey and Property Security
Discover contactless check-in, VIP recognition, and face-based room access with AVA-X. Book a hospitality demo.